Task Management, Inc. is currently seeking for a Dispatcher/ Office Manager in Davie, FL
We are looking for a HVAC Dispatcher for a HVAC contractor.
Must have experience in dispatching, coordinating scheduling of live appointments for field technicians and 3rd party vendors.
Answer phones, handle customer complaints and issues
Respond to all messages left overnight.
Check all email accounts from the night before.
Receive or prepare work orders.
Relay work orders, messages, or information to or from technicians, supervisors.
High School Diploma (or GED or High School Equivalence Certificate)
3+ years’ experience in Scheduling and Dispatch
Exceptional communication skills, verbal and written are a must
Quality client services skills are essential as well as qualification and probing skills
Have a positive attitude and represent professionalism
Must be able to multitask
Microsoft Word and Microsoft Excel Skills
Ability to work under pressure in high paced environment
Job Type: Full-time
Pay: $38,000.00 – $45,000.00 per year