Call Center Agent – East Haven, CT

Task Management, Inc. is currently seeking for an Inbound Call Center Agent.

Job Description:

Call Center Agent Job Duties:

Obtains client information by answering telephone calls; interviewing clients; verifying information.

Determines eligibility by comparing client information to requirements.

Establishes policies by entering client information; confirming pricing.

Informs clients by explaining procedures; answering questions; providing information.

Maintains communication equipment by reporting problems.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Updates job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplishes sales and organization mission by completing related results as needed.

Hours: Monday – Friday 7 AM – 5:00 PM, Saturdays 7 AM – 3:30 PM (two per months)

Pay: $13/hr. + commission.

Job Category: Call Center
Job Type: Full Time Part Time
Job Location: East Haven CT

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